Frequently asked questions
1. How do I use this resource?
2. What are the sections included?
3. Why do I have to register?
4. How do I register?
5. What format is the training activity in?
6. I’ve experienced download problems, what do I do?
1. How do I use this resource?
To find out more about how to use this resource visit our step-by-step tutorial.
To find out more about sections included visit our Site Structure.
You’ll be asked to register the first time you want to download a file from this site. If you download one or more documents from this resource, we would like to ask you to fill in a feedback form. It only takes a couple of minutes, but your comments will give us the necessary information to improve the service we provide, by helping us to develop this resource according to your needs. If you don't download any documents, we would appreciate your general comments about this resource and how it can be improved. In addition, being a registered user will give you acces to our forum and blog facilities.
Registration is free and it only takes a couple of minutes. After you've registered an email will be sent to you containing your username and password details to allow you to login to the service. You’ll need to register if you want to download any material from this site.
5. What format is the training activity in?
Most training activities come in a PDF format and to view these files you’ll need a version of Adobe Acrobat. Some training resources come in as a PowerPoint presentation and you’ll need to ensure you have the appropriate software to open these files.
6. I’ve experienced download problems, what do I do?
If you’re experiencing problems downloading files please contact us with the name of the activity you were attempting to download.