Interview skills
When engaging with potential students, you should be able to create the right conditions for an exchange of information between you and the student in a focused and effective way. Although, it is not the intention of this resource to fully train staff to conduct interviews, these notes will examine some of the questioning techniques that can be used during the initial contact with potential students to obtain as much information as possible about their personal circumstances, and at the same time creating a welcoming and friendly environment.
Using the right questions is essential if you are to communicate effectively with students and the skills learned here will enable you to successfully engage with potential students, and rapidly ascertain their personal situation.
Further information
Questioning techniques PDF
To understand the importance of questioning techniqyes and use the best approach to interview different types of students.
Probing PDF
To be able to use the best approach to interview different types of student.
Questioning traps PDF
To be familiar with interview skills and know what questions to avoid.
Engaging with students PDF
To be able to use interview skills and questioning techniques to better engage with potential students.
Responding to students PDF
To know how to respond to students and improve relationships with them.
Interpersonal skills PPT
To be familiar with interpersonal skills and how to use these to better engage with potential students (PowerPoint presentation).