Management skills
Management skills are essential in all staff roles and include skills such as communication and people management as well as leadership and project management.
But how can you be sure that you have the necessary expertise? What can you do to improve? This resource contains practical tips to help you improve your mastery of some of the most important management competences. In today's fast-changing environment it is essential that you continue to develop your knowledge and skills, and this resource provides the opportunity to review your current management skills and identify ways of improving them.
Further information
How to improve management skills PDF
To recognise the elements of successful management and be more confidence when dealing with students.
How to deal with a problem student PDF
To be able to manage conflict and deal with problem students.
Interpersonal skills PPT
To be familiar with interpersonal skills and how to use these to better engage with potential students (PowerPoint presentation).